Last Updated: April 9, 2025

This Privacy Policy outlines how Yellow Diamond Logistics (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information about your use of our website at https://yellowdiamondlogistics.com/ (the “Site”). This policy encompasses your interactions with the Site, and related applications and software (collectively called the “Services”). It does not cover offline information collection unless explicitly mentioned in offline communications, and it also excludes information gathered by third parties.

By utilizing our Services, you acknowledge and consent to our collection, processing, usage, retention, sharing, and transfer of your Personal Information as this Privacy Policy outlines. It is important to note that this policy is an extension of our Terms of Use, accessible here https://ydlogistics.com/terms-of-use/. By accessing, registering, uploading, downloading, accepting bookings, or utilizing our Services in any form, you agree to both this Privacy Policy and our Terms of Use, along with any updates that may occur.

  1. Collection of Personal Information

1.1 Personal Information: When you engage with our Services, we collect the data you provide and specific information about your interaction with the Site. “Personal Information” refers to any data that uniquely identifies an individual. For a comprehensive understanding of our methods of collecting Personal Information, the categories of data we gather, the reasons for collection, and the recipients we may reveal, please consult the list below. This policy does not restrict our use of aggregated data in any way.

1.2 Information You Provide: We directly collect Personal Information from you for purposes such as fulfilling your requests, facilitating communication, processing payments, and maintaining Site security. Your engagement with the Site, user registration, information submission, booking transactions, payment activities, use of contact forms, email correspondence with us, and use of our Services may lead to the collection of Personal Information. By voluntarily sharing your Personal Information, you consent to its storage and transfer on our servers. Personal Information categories collected directly from you include:

1.2.1 Identifiers: Your name, email address, phone number, billing address, and shipping address.

1.2.2 Financial Information: We collect payment details and credit card numbers for transaction processing.

1.2.3 Employment-Related Information: For carrier applications, employment-related information may be collected, including work history, background checks, driving records, education details, and reference contacts.

1.2.4 Research Information: For research purposes, we may request additional details such as company revenues, employee count, industry information, etc. This information is optional.

1.2.5 Sensitive Information: We discourage the sharing of sensitive Personal Information (e.g., social security numbers, racial or ethnic origin, religious beliefs, health data, etc.).

1.2.6 Communication Information: We may, upon your consent, collect your phone number and opt in request to receive SMS messages relating to your shipments, including updates such as shipment tracking, status notifications, and customer service interactions. This information is shared with service providers, such as RingCentral, who assist us in delivering SMS communications.

1.3 Device and Site Interaction Information: Device and Site interaction data is automatically collected through cookies, log files, web beacons, and similar technologies. This assists in Site optimization, analytics, and enhancing user experiences. You may refuse to accept cookies, or other means of automatic data collection, but this may result in being unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. Examples of Personal Information collected via automatic data collection technologies include browser version, IP address, time zone, cookies, visited pages, search terms, and interaction patterns.

1.3.1 Tracking and Mobile Data: Certain Services, especially mobile applications, may require location-based information for features. Consent is required, and users can manage location tracking settings on their devices.

1.3.2 Do Not Track Requests. Some web browsers and devices allow users to send a “Do Not Track” (DNT) signal, which is a privacy preference indicating that the user does not want their online activity tracked. Currently, there is no universally accepted standard for how companies should respond to these signals. As a result, we do not respond to or honor DNT signals from browsers or devices.

1.4 Customer and Employee Consent: It is your responsibility to inform your vehicle drivers, customers, or any third parties about collecting and using their information. Necessary consent and waivers must be obtained before collection.

1.5 Third-Party Analytics and Marketing: We use third-party analytics, marketing, and communications tools, including Google Analytics, HubSpot, RingCentral and Zoominfo to understand how visitors interact with our website and to improve our services. Google Analytics helps us analyze website traffic and user behavior, while HubSpot and Zoominfo assist with customer relationship management and marketing automation. These tools may collect information such as your IP address, browser type, pages visited, time spent on our site, phone number, and SMS consent. This data is used to enhance user experience and optimize our content. You can manage your cookie preferences through your browser settings, and you may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. For more information on how these providers handle your data, and how to assert your data privacy rights, please review Google’s Privacy Policy, HubSpot’s Privacy Policy, RingCentral’s Privacy Policy, Zoominfo’s Privacy Policy, and Zoominfo’s Privacy Center.

1.6 How We Use Your Information: We use your information to present our website and its contents to you, to provide you with information, products, or services that you request from us, generally to respond to requests to contact you through information you have provided through our website, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection, to notify you about changes to our Website or any products or services we offer or provide through it, and to fulfill any other purpose for which you provide it.

1.6.1 How We Use Your Phone Number: We use a third-party communications service provider, RingCentral, to send and receive communications related to your shipments. This includes updates such as shipment tracking, status notifications, and customer service interactions. When you provide your phone number and opt in to receive SMS messages, you consent to receive text messages from us regarding your shipments and related services. Consent may be obtained through various methods, including but not limited to, online forms, verbal confirmation, or written agreement. We do not share your phone number or SMS consent information with third parties for marketing purposes. Message types may include, but are not limited to, pickup and delivery updates, changes in shipment status, and reminders. Message frequency may vary depending on shipment activity and your engagement with our services.

  1. Sharing of Personal Information

2.1 Subsidiaries, Affiliates, and Partners: We may share Personal Information with our corporate entities, subsidiaries, parent company, and business partners to provide better service, manage warranties, and fulfill requests.

2.2 Service Providers and Contractors: We share Personal Information with service providers to facilitate Service delivery, shipment tracking, status notifications, billing, customer management, payment processing, shipping, cybersecurity, and employee services.

2.3 Advertising: Personal Information may be used for targeted advertising based on location and preferences. In no case do we sell Personal Information of children under the age of 18. If we learn that we have collected or received personal information from a child under the age of 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at contact@YDLogistics.com.

2.4 Asset Transfer: During mergers, divestitures, or similar events, Personal Information may be shared with buyers or successors.

2.5 Legal Requests: We may disclose Personal Information in response to legal requests or court orders or to comply with laws, protect rights, and prevent fraud or illegal activity.

2.6 Consent-Based Sharing: Personal Information may be shared based on explicit or implicit user consent as outlined in this Privacy Policy.

2.7 Depersonalized Information: Aggregate or depersonalized information may be shared for various purposes.

2.8 For User Specified Purposes: Personal Information may be shared to fulfill the purpose for which you provide it.

2.9 SMS Opt In and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing. 

2.10 Terms of Use Enforcement: Personal Information may be shared to enforce or apply our Terms of Use https://ydlogistics.com/terms-of-use/

  1. Your Choices and Rights

3.1 Opt-Out: Users can unsubscribe from marketing messages through links provided within the marketing messages. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that Site functionality may be impacted. User can unsubscribed from SMS communications at any time by replying STOP and resubscribe by replying START. For assistance, users can reply HELP.

3.2 State Rights: State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising (excluding Iowa);
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at contact@YDLogistics.com.

3.3 Use Outside the US: Our website and services are intended for use only by individuals located within the United States. We do not knowingly collect, process, or store Personal Information of individuals outside the U.S., including jurisdictions with privacy laws such as the General Data Protection Regulation (GDPR) or the Personal Information Protection and Electronic Documents Act (PIPEDA).

  1. General Disclosures

4.1 Retention: Personal Information is retained based on processing purposes, legal requirements, and risk assessment.

4.2 Security Measures: We employ robust cybersecurity measures to protect data from unauthorized access. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. 

4.3 Changes to Policy: Updates to this Privacy Policy may occur. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

4.4 Contact Information: For further inquiries, complaints, or information, please get in touch with us at contact@YDLogistics.com.

This Privacy Policy describes how Yellow Diamond Logistics handles Personal Information. Your privacy is important to us, and we strive to ensure your data is held securely and responsibly.